Careers Pages & Hiring Portals
An application process a qualified candidate with a disability can actually finish.
Candidates your hiring portal blocks never tell you why.
Hiring runs through applicant tracking systems that were bought for recruiter workflow, not candidate accessibility. The result is a careers site that looks fine and an application flow — resume parser, knockout questions, timed assessments, video interviews — that blocks candidates before anyone reviews a qualification.
What's at stake: This is the rare accessibility failure with direct employment-law exposure alongside ADA Title I obligations and, for federal contractors, Section 503 requirements. It is also a talent problem: the candidates you lose never tell you why.
This is you if
- Applications are submitted through a vendor ATS nobody has accessibility-tested
- Pre-employment assessments are timed with no documented accommodation path
- Video interview tools have no captioning option
- There's no accessible way to request an accommodation during the process
What we actually do, in order.
Test the full application
From job listing to submitted application, with a screen reader and keyboard only — including the parts that live in the vendor's system.
Press the ATS vendor
Request the VPAT, evaluate it honestly, and escalate concrete failures with citations. Vendor accessibility should also be a renewal criterion.
Build the accommodation path
A visible, working way to request accommodation at any stage, routed to someone who can act on it within a defined window.
Fix what you own
Careers pages, job descriptions, and application instructions remediated and written to an accessible authoring standard.
Deliverables, not a status update.
- A keyboard- and screen-reader-complete application flow
- Documented vendor accessibility position and escalation record
- A working, visible accommodation request process
- A larger qualified candidate pool
Services this draws on
Other situations we're brought in for.
PDFs, Forms & Documents
Fixing the document library that most accessibility programs quietly skip.
Read the use caseK-12 School Districts
District sites, parent portals and the classroom platforms families are required to use, under a Title II deadline.
Read the use caseNonprofits & Membership Bodies
Donation flows, member portals and grant applications, on a budget that assumes none of this was coming.
Read the use case