K-12 School Districts
District sites, parent portals and the classroom platforms families are required to use, under a Title II deadline.
Parents cannot opt out of your parent portal.
A school district is a public entity, so the ADA Title II web rule applies in full, and most districts fall in the group working to April 26, 2027. The difficulty is that a district is really dozens of publishers: a central site, a site per school, a parent portal, a learning platform, a lunch payment system, a transport lookup, and a stream of PDFs from every office that sends anything home.
What's at stake: Parents have no alternative supplier. A parent who cannot read a closure notice, pay for lunches, or complete an enrolment form is not a lost customer, they are a family shut out of their child's schooling — and Section 504 obligations sit alongside Title II here.
This is you if
- Every school in the district runs its own site with its own habits
- Enrolment, free-meal applications and permission slips are posted as scanned PDFs
- The parent portal and learning platform are vendor products nobody has evaluated
- Board agendas and policy documents go up untagged, every month, by statute
What we actually do, in order.
Inventory across every school
Central site, school sites, portals, apps and document libraries. Districts almost always find more publishing surfaces than the technology office knew about.
Fix the family journeys first
Enrol, pay, give consent, read a closure notice, contact a teacher. These are the paths where a barrier has an immediate consequence for a child.
Press the platform vendors
Student information systems, learning platforms and payment providers get their VPATs requested, evaluated and escalated, with accessibility written into the next renewal.
Train the office staff who publish
Most district content is posted by administrators, not web staff. A couple of hours on accessible documents and templates changes the trajectory of the whole backlog.
Give families a route
A published accessibility statement, a real contact, and an accommodation path for anyone blocked while remediation is underway.
Deliverables, not a status update.
- A district-wide inventory and conformance baseline
- Accessible enrolment, payment and consent journeys
- Vendor accessibility documented and escalated
- Office staff who stop adding to the backlog
Services this draws on
Industry context: Education
Other situations we're brought in for.
Nonprofits & Membership Bodies
Donation flows, member portals and grant applications, on a budget that assumes none of this was coming.
Read the use caseHotels & Restaurants
Reservation systems, accessible room information and the image-only menu — one of the most-litigated corners of Title III.
Read the use caseInsurance Carriers & Brokers
Quoting journeys, claims submission and policy documents, where a barrier has a direct financial consequence.
Read the use case